Delivery

Fast and Easy Domestic & Worldwide Shipping

All orders are shipped from our workshop in Sydney, Australia.

Ready-To-Wear watch straps are usually shipped the next business day.
Made-to-Order/Custom straps are dispatched approximately 4 weeks after purchase due to the required crafting time.

Domestic (Australia & New Zealand)

Australia

We ship our straps within Australia using Australia Post (AusPost).

Free express shipping above $110.

The estimated delivery times are as follows:

NSW, VIC, QLD, ACT, SA : 1 - 2 business days
WA, NT: 2 - 5 business days

New Zealand

AusPost Express: 3-5 business days

Order Value <$100: AU$10
Order Value $100+: Free

DHL Express: 1-2 Business Days

Order Value <$100: AU$40
Order Value $100-200: AU$20
Order Value $200-300: AU$10
Order Value $300+: Free

International

We offer a wide range of shipping options and tracking is provided on all international orders.

We generally ship via international express (EMS) service for free above a certain order value, or for a small fee on smaller orders. Typically takes up to 5-10 business days depending on location.
We also offer a subsidised express shipping service via DHL Express. This is faster than the EMS service and usually takes between 3-5 business days.

International Shipping Pricing:

United States

International Express via USPS:
Estimated shipping time is approximately 5-10 business days.
No Tariffs or Duties!

Free shipping over US$75
US$15 for orders under US$75

DHL Express (Shipping with Duties & Tariffs Paid!)
Shipped as DDP (Delivery Duties Paid - no additional tariffs/duties or handling fees!)
Estimated Delivery time: 2-3 Days

Order Value under US$250: US$40
Order Value US$250 - 400: US$30
Order Value US$400 - 600: US$10
Order Value over $600: Free

Canada

Flat US$15 standard shipping for orders under US$50

International Express Mail Service (EMS) (5-8 Days):

Order value less than US$125: US$8
Order value above US$125: Free

DHL Express (3-4 days):

Order value less than US$125: US$25
Order value US$125-250: US$15
Order value US$250+: Free

We also offer easy returns for our US customers domestically (see: Returns Policy)

United Kingdom (UK)

Standard Shipping (10-15 days):

Orders value <£75: £8

Express Mail Service (EMS) (5-8 days):

Order value <£75: £12.50
Order value £75+: Free

DHL Express (3-4 days):

Order value <£75: £35
Order value £75-250: £17.50
Order value £250+: FREE

Asia (China, HK, India, Japan, Singapore, Thailand & SEA)

International Express via EMS (3-5 days)

Order value under AU$100: AU$15
Order value AU$100-199: AU$5
Order value over AU$175: Free

DHL Express (2-3 Days):

Order value under AU$100: AU$40
Order value over AU$100-199: AU$25
Order value over AU$200-299: AU$15
Order value over AU$300: Free

The Middle-East (UAE, Saudi Arabia, Bahrain, Kuwait)

Express Mail Serice (EMS) (5-10 days):

Order value less than AU$100: AU$18
Order value AU$100-$200: AU$8
Order value over AU$200: FREE

DHL Express (3-5 days)

Order value less than AU$200: AU$80
Order value over AU$200-$500: AU$45
Order value over AU$800: Free

Europe

Pricing does not include VAT. If you would like to prepay VAT to prevent the charge of handling fees by the courier, please send us an email and we can collect and remit VAT on your behalf.

Express Mail Serice (EMS) (7-10 days):

Order value less than AU$100: AU$18
Order value AU$100-$200: AU$10
Order value over AU$200: FREE

DHL Express (3-5 days)

Order value less than AU$100: AU$40
Order value AU$100-$200: AU$25
Order value over AU$200-$350: AU$15
Order value over AU$350: Free

Other

Express Mail Serice (EMS) (10-15 days):

Order value less than AU$100: AU$28
Order value AU$100-$200: AU$18
Order value over AU$200: FREE

DHL Express (5-7 days):

Order value less than AU$250: AU$125
Order value AU$250-$499: AU$80
Order value over AU$500-$850: AU$30
Order value over AU$850: Free

Shipping to countries with elevated risk will incur a elevated risk surcharged by DHL. The cost of DHL shipping will be as shown at the checkout. We apologise for any incovenience.

International Shipping Pricing:

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